Corporate Social Responsibility

$19.50

This purchase enables you to access this course for 1 month.


  • Introduction to Contact Centres
  • Attitude
  • Customer Service Excellence
  • Answering the Telephone
  • Showing Empathy
  • Communication Skills
  • Award winning telephone techniques part 1
  • Award winning telephone techniques part 2
  • Positive First Impressions
  • Handling Difficult Customers
  • Keeping your Customers Informed
  • Fix the Customer First
  • Award Winning Emails
SKU: SSL-CorporateSocialResponsibility Category: Course: Corporate Social Responsibility