Sales Skills comprises the following:
- There are several types of sales closes and we discuss some of them here with examples.
- Explains the basics of selling including the concepts of uncovering customer needs, handling objections, features and benefits and closing the sale.
- Helps you understand the importance of being aware of your business, its mission, vision and values, as well as keeping information current and that there may be things you can and cannot say to customers.
- We explain the importance of managing the needs of your customers and ways in which you can do that.
- You will learn about the stages of negotiation, a beneficial outcome and useful tactics in a negotiation.
- Outbound calling including cold calling, preparing for calls, call objectives and preparation.
1 month of access