Customer Relations Management

$13.50

This purchase enables you to access this course for 1 month.


  • Award winning telephone techniques part 1
  • Award winning telephone techniques part 2
  • Answering the Telephone
  • Positive First Impressions
  • Communication Skills
  • Telephone Call Control
  • Showing Empathy
  • Managing customer needs
  • Customer Service ADVANCED
SKU: SSL-CustomerRelationsManagement Category: Course: Customer Relations Management